Terms of service
Plans, renewal and cancelling
- Free trial: 14 days, no card needed. Nothing is charged unless you pick a plan.
- Prices: $9.99 a month or $89 a year, for one family with up to 4 children. Prices are in US dollars; any sales tax is shown before you pay.
- Automatic renewal: a plan renews on its own every month or every year at the price shown, and is charged to the card you gave, until you cancel.
- Cancel any time, online: Plan and billing, "Change card, see invoices or cancel", then Cancel. It takes two clicks. Your plan keeps working until the end of the time you already paid for, and nothing more is charged.
- Refunds: we do not give partial refunds for unused time, except where the law requires one.
- Price changes: we will email you at least 30 days before a new price applies to your plan, so you can cancel first.
Schools and districts
A school or district account starts with a 30-day free trial. After that it runs for the period on its invoice or purchase order, at $300 a class (up to 30 students), or $10 a student for the whole school (at least $1,500), per school year, unless its quote says otherwise, and pauses if the invoice is not paid within 7 days of the end of that period. Student records belong to the school; the privacy notice's Schools section explains how we handle them.
Your account
You must be 18 or older and the parent or guardian of the children you add (or a teacher or school acting with the school's permission). Keep your password private; you are responsible for what happens in your account. Tell us right away if you think someone else has used it.
What Steptrail is, and is not
Steptrail is practice for reading and math, built on published research about how children learn to read, including children with dyslexia. It is not a medical, psychological or educational evaluation, and it does not diagnose dyslexia or any other condition. Reports and "signs worth a closer look" are information to discuss with your child's school or a qualified professional, not a diagnosis.
Fair use
Use Steptrail for your own family or class. Do not copy, resell, scrape or download the lessons, stories, pictures, recordings or software; do not try to reach another account's information; and do not try to take apart or overload the service.
Ownership
Steptrail, its lessons, stories, voices, pictures and software are owned by PJM Designs LLC and protected by copyright. Your family's information belongs to you; see the privacy notice for how we handle it.
Availability
We work to keep Steptrail running and your data backed up every day, but the service is provided as it is, and there may be short interruptions for updates or problems outside our control.
Limits on liability
To the extent the law allows, PJM Designs LLC is not liable for indirect or consequential losses, and our total liability for any claim is limited to what you paid us in the 12 months before the claim.
Ending the agreement
You can delete your account at any time in Settings. We may suspend an account that breaks these terms, after telling you why where we can.
Changes and law
We will email you before material changes to these terms take effect. Michigan law governs these terms.
Contact
PJM Designs LLC, 5157 E Condensery Rd, Sheridan, MI 48884. Phone (616) 320-2342. Email information@pjmdesigns.biz.