Help
Getting started
- Set up Steptrail in 10 minutesAdd your children, set a grown-up PIN and put the app on the device they use.
- What the dyslexia plan changesThe same lessons, at a slower pace with more review and bigger spaced text.
Kids and lessons
- Change the look: text size, spacing, colors and calm modeEach child can have their own letters, background, spacing and motion.
- Read the report card and progress pageWhat the levels, tricky items and one-minute checks mean.
Devices and sign-in
- Put Steptrail on a tablet or phoneAdd it to the home screen so it opens like an app, full screen.
- Forgot your password or PINReset the password by email; change the PIN in Settings.
- No sound, or the microphone does not workCheck the volume, the browser permission and the device settings.
Plans and billing
- Plans, the free trial and cancelling14 days free, then $9.99 a month or $89 a year for up to 4 children.
Privacy and data
- Download or delete your dataEverything Steptrail keeps about your family is yours to download or delete.
Schools
- Steptrail for schools and classroomsClasses, teacher sign-ins, class devices and school pricing.
Still stuck?
Signed-in families can ask a question from the grown-up area under Help and support. Not signed up yet? Email information@pjmdesigns.biz.